The Palace Downtown - Dubai

ex. Sofitel / Palace Old Town

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palace Downtown - Dubai

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Dining room

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Editorial review:

If you are looking for a top notch spanking new luxury hotel with incredible personal service, this is a great place. The décor is much more low key than many of Dubai’s showy properties, but doesn’t mean that it is not luxurious. The sleeping rooms are designed to put you at ease while tickling your senses with beautiful marble floors and super rainfall showers. The well landscaped swimming pool continues the theme of understated but excellent. If you choose this hotel, you will have an intense and relaxing respite in the middle of a bustling city.

Verified Reviews:

  • Great air con - Small tv - Complimentary tea and coffee
  • Spa is just ok - Service is crab - Good quality breakfast
  • Staff were very attentive - Comfortable bed - No bathtubs
  • Beautifully decorated - Not great value - Free wireless internet
  • Pool area was perfect - Free valet parking - Excellent food

Overview

The Palace Downtown is a 5-star venue positioned about 3.5 km from Dubai International Convention and Exhibition Centre, Dubai Museum and Mercato Mall. Renovated in 2008, this comfortable hotel offers accommodation in a 7-story Mediterranean building.

The property is notable for the spectacular setting close to a museum, archaeological sites and a tower as well as gardens and a wildlife park. Restaurants, an oceanarium and a cinema are stroll from the hotel.

This hotel is set in a tourist area next to business centers and exhibition centers.

The Palace Downtown lies within 15 minutes’ drive to Dubai airport.

Rooms

This property offers 242 non-smoking guestrooms complete with individual climate control, a trouser press, a safe, complimentary Wi-Fi and a writing desk. The guestrooms afford a stunning view of the sea. An electric kettle, a dishwasher and coffee/tea makers are also provided for self-catering.

Eat & Drink

Guests can wine and dine at the fabulous restaurant, featuring fine Italian cuisine. The hotel invites guests to the Poolside bar to relax with a drink. Abdel Wahab and Armani/Amal are located within 100 meters away.

All visitors are offered a buffet breakfast for a fee. 

Services

Guests can take advantage of free parking, a luggage storage and an elevator.

Relax

The hotel offers various facilities, such as a wellness area, a sauna and a Jacuzzi along with Turkish steam bath, massage and hammam. On-site fitness amenities include fitness classes, a jogging track and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   242.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Paid porterage

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Paid swimming pool
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • City view
  • Lake view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Mini-fridge

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • iPad
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel The Palace Downtown - Dubai Dubai location
Show big map »

Hotel Address:

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

Get directions
City Center
  • Dubai
    5.4 mi
Airports
  • Dubai (DXB)
    6.9 mi
  • Sharjah (SHJ)
    17.8 mi
Train Stations
  • Business Bay Station
    3700 ft
  • Dubai Mall Station
    3700 ft
Underground stations
  • Financial Center Metro Station 1
    1.3 mi
  • Emirates Towers Metro Station
    1.7 mi
  • Bus stop
    1700 ft
Restaurants
  • Asado (cuisine: Argentinean)
    300 ft
  • Abdel Wahab (cuisine: Lebanese)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

The Palace Downtown photos Room
Guest Room
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Individual air conditioning
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Glassware
  • Bottled water
  • Media:Satellite TV
  • VCR player
  • iPad
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Twin Room - With Breakfast

The Palace Downtown photos Exterior Hotel information
King Room
Lake view
  • Room size:

    550 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Glassware
  • Bottled water
  • Media:Satellite TV
  • iPad
  • Wake up service
  • iPod docking station
  • Radio
The Palace Downtown photos Room Suite
King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
  • Radio
The Palace Downtown photos Room
Standard Suite
Lake view
  • Room size:

    1135 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • Free Wi-Fi
  • In-room safe
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Cordless phone
  • Free mineral water daily
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Butler service
  • Turndown service
  • Alarm clock
  • Bathroom:2 bathrooms
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Glassware
  • Media:Satellite TV
  • iPad
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Stereo and CD player
  • Radio
Room Description:

Suite|SUITE STANDARD - BED AND BREAKFAST

The Palace Downtown photos Room Junior Suite
Junior Suite
Lake view
  • Room size:

    755 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Air conditioning
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Cordless phone
  • Free mineral water daily
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Butler service
  • Turndown service
  • Alarm clock
  • Bathroom:2 bathrooms
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Cotton sheets
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kettle
  • Dining area
  • Kitchenette
  • Glassware
  • Media:Satellite TV
  • iPad
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Stereo and CD player
  • Radio
Room Description:

Junior Suite|Twb, Junior Suite - GCC; MEA

The Palace Downtown photos Exterior Hotel information
Deluxe Room
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Air conditioning
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Free mineral water daily
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cotton sheets
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kettle
  • Glassware
  • Media:Cable/satellite TV
  • iPad
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Stereo and CD player
  • Radio
Room Description:

Deluxe|Twin Room - With Breakfast. Deluxe Lake View-Bed & Breakfast-Standard

The Palace Downtown photos Exterior Hotel information
Deluxe King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • Air conditioning
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Glassware
  • Bottled water
  • Media:Satellite TV
  • iPad
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Deluxe|Deluxe Lake View King Room (with child bed)

The Palace Downtown photos Room Royal Suite
Royal King Suite
City view
  • Room size:

    1145 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
  • Radio
The Palace Downtown photos Room Royal Suite
Royal Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee machine
  • Electric kettle
  • Dining area
  • Glassware
  • Bottled water
  • Media:Satellite TV
  • iPad
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

Suite|Royal Service Suite

Diplomatic Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Double or Twin DIPLOMATIC ROOM-SUITE

The Palace Downtown photos Room Suite
Diplomatic Suite
Lake view
  • Room size:

    1135 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
  • iPod docking station
  • Radio
The Palace Downtown photos Room
Diplomatic Suite
Lake view
  • Room size:

    1135 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Air conditioning
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Free mineral water daily
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Butler service
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:2 bathrooms
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cotton sheets
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kettle
  • Dining area
  • Kitchenette
  • Glassware
  • Media:Satellite TV
  • iPad
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Stereo and CD player
  • Radio
Room Description:

Suite|DOBLE 1 O 2 CAMAS DIPLOMATIC ROOM-SUITE

The Palace Downtown photos Room Suite
Imperial Four-Bedroom Suite
City view
  • Room size:

    5385 sq. feet

  • Max occupancy:

    7 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Connecting room
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
  • Radio
Luxury Single Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room - Lake View

The Palace Downtown Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • SEGA Republic1400 ft
  • Dubai Aquarium & Underwater Zoo1700 ft
  • Dubai Aquarium1700 ft
  • KidZania Dubai1700 ft
  • The Address, Downtown Burj Dubai2000 ft

Places of interest

  • Emaar Square1400 ft
  • Dubai Opera1400 ft
  • Dubai Trolley1400 ft
  • Bay Avenue Park2700 ft
  • Emaar Properties PJSC2700 ft
  • HSBC Bank Middle East Limited2700 ft
  • Bay Avenue4000 ft
  • Canadian University Dubai1.1 mi
  • Hub Zero Dubai1.2 mi
  • Play! Town Dubai1.3 mi

Train stations

  • Dubai Mall Station3300 ft
  • Business Bay Station3300 ft
  • Dubai Mall Station3300 ft
  • Financial Centre Station1.2 mi
  • Financial Centre Station1.2 mi

Shopping areas

  • Souk Al Bahar400 ft
  • Dubai Mall1700 ft

Monuments and Landmarks

Business areas

  • Business Bay4600 ft
  • Business Bay4600 ft
  • DIFC1.4 mi

Underground stations

  • Financial Center Metro Station 11.2 mi

Local attractions

  • Dubai Zoo1.8 mi
    Jumeirah 1, Dubai
  • Jumeira Beach and Park2.5 mi
    Jumeirah 2, Dubai
  • Ras Al Khor Wildlife Sanctuary3.4 mi
    Oud Metha Road, Dubai
  • Safa Park2.0 mi
    Al Wasl Road, Dubai
  • Jumeirah Mosque3.0 mi
    Al Jumeira Road, Dubai

Near the hotel

  • Dubai Fountains1000 ft
    Financial Centre Road, Dubai
  • Dubai Aquarium & Underwater Zoo1700 ft
    DubaiUnited Arab Emirates
  • At The Top Burj Khalifa Experience2600 ft
    1 Emaar Boulevard, Dubai
  • Burj Khalifa1600 ft
    Sheikh Zayed Road, Dubai
  • SEGA Republic1800 ft
    P.O. Box 191741, Dubai

Restaurants nearby

  • Asado300 ft

    Address: 1st Floor, The Palace Downtown Dubai, The Old Town Island, Downtown Dubai
    Phone: +971 4 4287888

    66% likes this, based on 134 reviews
    Cuisine: Argentinean
    Price Range: USD 27 - USD 102

  • Fuego Contemporary Mexican500 ft

    Address: Level 3, Souk Al Bahar, Downtown Dubai
    Phone: +(971)44490977

    77% likes this, based on 36 reviews
    Cuisine: Mexican

  • Sammach700 ft

    Address: Souk Al Bahar
    Phone: 04-4267311

    65% likes this, based on 43 reviews
    Cuisine: Lebanese

  • Abdel Wahab200 ft

    Address: Palace hotel

    66% likes this, based on 64 reviews
    Cuisine: Lebanese

  • Mango Tree800 ft

    Address: 2nd Level, Souk Al Bahar
    Phone: +971 4 426 7313

    60% likes this, based on 248 reviews
    Cuisine: Thai
    Price Range: USD 37 - USD 47

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Hotels nearby
Armani Hotel Dubai
5 stars
0.5 km
Address Dubai Mall
5 stars
0.7 km
Taj Dubai Hotel
5 stars
0.9 km
Cities nearby

The Palace Downtown Reviews

Guest reviews are submitted by our customers after their stay at The Palace Downtown

Average guest rating

8.6out of 10
Superb
Based on 464 reviews

Guest reviews

  • Couple
    9.2

    One of my best choice of hotels in the down town eara. We had an upgrade to a diplomatic suite and really enjoyed our stay.

    .. just that the room is far away and we had to walk alot to reach the hotel doorway.

  • Older travelers
    8.2

    The settings and location: proximity to the Tower and the Mall. The Thai restaurant is excellent.

  • Older travelers
    7.0

    Position , room, food.

    We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. Your staff great except conscierce - he was rude to us. Also booked balcony with view of fountain and got courtyard with only end view of fountain.

  • Older travelers
    10.0

    The comfort, the location near the Dubai Mall, the staff, the food, the bed (size and comfort)

  • Family with children
    6.6

    Location

    Check-in and check-out was very very very slow. the receptionists looked confused and new to the job. no one showed me the way to my room nor showed me or explained to me anything in the hotel, I had to dicover everything myself.

  • Family with children
    9.6

    I really like the Architecture & the interior of the hotel with great traditional design touches, also, I really like the warm welcoming and the friendly helpfull staff. Very recommended for honeymooners and families as well.

    Nothing, everything was perfect

  • Family with children
    10.0

    They upgraded our room to suite for free, very nice view ( fountain), Friendly staff, location near fountain,dubai mall, khalifa tower, resaurants, and cafes. Hotsl design, pool design, very nice balcony.

  • Family with children
    10.0

    The hotel is at a prime location. Conveniently located near Souq Al Bahar and Dubai Mall. The service is exceptional and staff are very friendly and helpful.

    Everything was fantastic.

  • Older travelers
    10.0

    So romantic hotel,with nice fountain view and nice honey moon amenities

    Actually I like every thing

  • Older travelers
    9.6

    Room arabic design with fountain view , big swimming pool & hotel location toward dubai mall

  • Older travelers
    9.2

    Very convenient location for Dubai Mall, with views over the lake and fountain, and up to the Burj.

    Some rooms have a solid balcony wall rather than a balcony railing.

  • Couple
    8.2

    The room size

    The price too much on this hotel

  • Group of friends
    9.6

    clean, well positioned,relaxing & excellent staff who could not do enough for you.Good food & choice of restaurants the friday brunch was amazing.

  • Family with children
    5.0

    The location and the ambiance of the hotel are great, but nothing more.

    Staff is really kind, however they are more like enthusiastic amateurs. Everyone is running up and down and seems they have no clue what are they doing. Check in procedure is long (it was at 5pm and the room wasn't ready...). The service in the restaurant takes forever. Front Desk/Concierge didn't answer the phone after trying it more than 15 min. Being busy is not an excuse in a 5 star property... There is not enough sun bed around the pool... It's a shame when a guest pays 500 Eur/night but he is not able to sit by the pool.. etc.

  • Couple
    7.0

    The views from the location and the compactness of the property.

How to reach hotel

hotel The Palace Downtown - Dubai Dubai location
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Hotel Address:

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

Get directions
City Center
  • Dubai
    5.4 mi
Airports
  • Dubai (DXB)
    6.9 mi
  • Sharjah (SHJ)
    17.8 mi
Train Stations
  • Business Bay Station
    3700 ft
  • Dubai Mall Station
    3700 ft
Underground stations
  • Financial Center Metro Station 1
    1.3 mi
  • Emirates Towers Metro Station
    1.7 mi
  • Bus stop
    1700 ft
Restaurants
  • Asado (cuisine: Argentinean)
    300 ft
  • Abdel Wahab (cuisine: Lebanese)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

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