The Palace Downtown - Dubai

ex. Sofitel / Palace Old Town

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palace Downtown - Dubai

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Dining room

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Editorial review:

If you are looking for a top notch spanking new luxury hotel with incredible personal service, this is a great place. The décor is much more low key than many of Dubai’s showy properties, but doesn’t mean that it is not luxurious. The sleeping rooms are designed to put you at ease while tickling your senses with beautiful marble floors and super rainfall showers. The well landscaped swimming pool continues the theme of understated but excellent. If you choose this hotel, you will have an intense and relaxing respite in the middle of a bustling city.

Verified Reviews:

  • Great air con - Small tv - Complimentary tea and coffee
  • Spa is just ok - Service is crab - Good quality breakfast
  • Staff were very attentive - Comfortable bed - No bathtubs
  • Beautifully decorated - Not great value - Free wireless internet
  • Pool area was perfect - Free valet parking - Excellent food

Overview

The traditional The Palace Downtown is conveniently set minutes away from Jumeirah Mosque, Creekside Park and Dubai Zoo. Featuring Mediterranean architecture, the hotel is welcoming guests since 2007.

The property enjoys spectacular location steps away from a museum, archaeological sites and a tower as well as gardens and a wildlife park. The venue is set within 7 km from Dubai city center.

Business centers and exhibition centers are short distance from the premises.

Guests can reach The Palace Downtown by car from Dubai airport in 15 minutes.

Rooms

There are 242 rooms including royal king suite, diplomatic king suite and king suite in The Palace Downtown, where guests can enjoy a breathtaking view of the sea and make use of an in-room safe, a sofa, Wi-Fi, a writing table and pay television. Offering a contemporary interior, the rooms are fitted with royal furnishings and an electric kettle, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

The lounge restaurant offers fine Thai cuisine. Guests can savor cocktails and coffee in the poolside bar. Abdel Wahab and Armani/Amal are situated in a tourist area, about 100 meters away of the property.

All visitors are offered a buffet breakfast for a fee. 

Services

The Palace Downtown offers conference equipment, fax/photocopying services and a copier along with 24-hour reception, tour/ticket assistance and 24-hour security.

Relax

The on-site entertainment features performances and live music. For active guests, there are fitness classes, a jogging track and a gym at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   242.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Paid porterage

Dining facilities

  • All inclusive
  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Paid swimming pool
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • City view
  • Lake view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Kitchenette

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • iPad
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel The Palace Downtown - Dubai Dubai location
Show big map »

Hotel Address:

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

Get directions
City Center
  • Dubai
    4.0 mi
Airports
  • Dubai (DXB)
    6.9 mi
  • Sharjah (SHJ)
    17.8 mi
Train Stations
  • Business Bay Station
    3700 ft
  • Dubai Mall Station
    3700 ft
Underground stations
  • Financial Center Metro Station 1
    1.3 mi
  • Emirates Towers Metro Station
    1.7 mi
  • Bus stop
    1700 ft
Restaurants
  • Asado (cuisine: Argentinean)
    300 ft
  • Abdel Wahab (cuisine: Lebanese)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

The Palace Downtown photos Room
Double Room
Bed type: King-size bed or 2 Single beds or 1 Single bed
Size: 550 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard|Twin Room - With Breakfast

Room facilities
    The Palace Downtown photos Exterior Hotel information
    King Room
    Bed type: King-size bed
    Size: 550 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      The Palace Downtown photos Room Suite
      King Suite
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information
      Room facilities
        The Palace Downtown photos Room
        Standard Suite
        Bed type: Double bed or Sleeping arrangements for 3 persons or 1 Single bed
        Size: 1135 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Suite|SUITE WITH VIEWS

        Room facilities
          The Palace Downtown photos Room Junior Suite
          Junior Suite
          Bed type: Twin beds or 1 Single bed or King-size bed
          Size: 755 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Junior Suite|Twb, Junior Suite - GCC; MEA

          Room facilities
            The Palace Downtown photos Exterior Hotel information
            Deluxe Double Room
            Bed type: King-size bed or 1 Double bed and 1 Single bed or 1 Single bed
            Size: 550 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Deluxe|Deluxe Lake View King Room (with child bed)

            Room facilities
              The Palace Downtown photos Exterior Hotel information
              Deluxe King Room
              Bed type: King-size bed or Double bed or 1 Single bed
              Size: 550 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Deluxe|Deluxe Lake View King Room (with child bed)

              Room facilities
                Deluxe Twin Room for Single Use
                Bed type: 2 Single beds
                Check Prices
                • Free Wi-Fi
                — Less information+ More information

                Twin room sole use

                Room facilities
                  The Palace Downtown photos Room Royal Suite
                  Royal King Suite
                  Bed type: King-size bed
                  Size: 1145 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information
                  Room facilities
                    The Palace Downtown photos Room
                    Royal Suite
                    Bed type: Double bed or 1 Single bed or 1 Super King-size bed
                    Size: 1145 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Suite|Royal Suite

                    Room facilities
                      Diplomatic Double Room
                      Bed type: Double bed or Twin beds
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Suite|Double or Twin DIPLOMATIC ROOM-SUITE

                      Room facilities
                        The Palace Downtown photos Room Suite
                        Diplomatic Suite
                        Bed type: King-size bed
                        Size: 1135 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Private bathroom
                        • — Less information+ More information
                        Room facilities
                          The Palace Downtown photos Room
                          Diplomatic Suite
                          Bed type: King-size bed or Sleeping arrangements for 3 persons or Double bed
                          Size: 1135 sq. feet
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Private bathroom
                          • — Less information+ More information
                          Room facilities
                            The Palace Downtown photos Room Suite
                            Imperial Four-Bedroom Suite
                            Size: 5385 sq. feet
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Private bathroom
                            • — Less information+ More information
                            Room facilities

                              How to reach hotel

                              hotel The Palace Downtown - Dubai Dubai location
                              Show big map »

                              Hotel Address:

                              Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

                              Get directions
                              City Center
                              • Dubai
                                4.0 mi
                              Airports
                              • Dubai (DXB)
                                6.9 mi
                              • Sharjah (SHJ)
                                17.8 mi
                              Train Stations
                              • Business Bay Station
                                3700 ft
                              • Dubai Mall Station
                                3700 ft
                              Underground stations
                              • Financial Center Metro Station 1
                                1.3 mi
                              • Emirates Towers Metro Station
                                1.7 mi
                              • Bus stop
                                1700 ft
                              Restaurants
                              • Asado (cuisine: Argentinean)
                                300 ft
                              • Abdel Wahab (cuisine: Lebanese)
                                200 ft
                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2008
                              • Number of floors:
                                7
                              • Number of rooms:
                                242

                              Hotel Awards

                              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in United Arab Emirates

                              Use Badge

                              The Palace Downtown Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Other hotels
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                              What's nearby

                              Tourist attractions

                              • SEGA Republic - 1400 ft
                              • Dubai Aquarium & Underwater Zoo - 1700 ft
                              • Dubai Aquarium - 1700 ft
                              • KidZania Dubai - 1700 ft
                              • The Address, Downtown Burj Dubai - 2000 ft

                              Places of interest

                              • Emaar Square - 1400 ft
                              • Dubai Opera - 1400 ft
                              • Dubai Trolley - 1400 ft
                              • Bay Avenue Park - 2700 ft
                              • Emaar Properties PJSC - 2700 ft
                              • HSBC Bank Middle East Limited - 2700 ft
                              • Bay Avenue - 4000 ft
                              • Canadian University Dubai - 1.1 mi
                              • Hub Zero Dubai - 1.2 mi
                              • Play! Town Dubai - 1.3 mi

                              Train stations

                              • Dubai Mall Station - 3300 ft
                              • Business Bay Station - 3300 ft
                              • Dubai Mall Station - 3300 ft
                              • Financial Centre Station - 1.2 mi
                              • Financial Centre Station - 1.2 mi

                              Shopping areas

                              • Souk Al Bahar - 400 ft
                              • Dubai Mall - 1700 ft

                              Monuments and Landmarks

                              Business areas

                              • Business Bay - 4600 ft
                              • Business Bay - 4600 ft
                              • DIFC - 1.4 mi

                              Underground stations

                              • Financial Center Metro Station 1 - 1.2 mi

                              Local attractions

                              • Dubai Zoo - 1.8 mi
                                Jumeirah 1, Dubai
                              • Jumeira Beach and Park - 2.5 mi
                                Jumeirah 2, Dubai
                              • Ras Al Khor Wildlife Sanctuary - 3.4 mi
                                Oud Metha Road, Dubai
                              • Safa Park - 2.0 mi
                                Al Wasl Road, Dubai
                              • Jumeirah Mosque - 3.0 mi
                                Al Jumeira Road, Dubai

                              Near the hotel

                              • Dubai Fountains - 1000 ft
                                Financial Centre Road, Dubai
                              • Dubai Aquarium & Underwater Zoo - 1700 ft
                                DubaiUnited Arab Emirates
                              • At The Top Burj Khalifa Experience - 2600 ft
                                1 Emaar Boulevard, Dubai
                              • Burj Khalifa - 1600 ft
                                Sheikh Zayed Road, Dubai
                              • SEGA Republic - 1800 ft
                                P.O. Box 191741, Dubai

                              Restaurants nearby

                              • Asado - 300 ft

                                Address: 1st Floor, The Palace Downtown Dubai, The Old Town Island, Downtown Dubai
                                Phone: +971 4 4287888

                                66% likes this, based on 134 reviews
                                Cuisine: Argentinean
                                Price Range: USD 27 - USD 102

                              • Fuego Contemporary Mexican - 500 ft

                                Address: Level 3, Souk Al Bahar, Downtown Dubai
                                Phone: +(971)44490977

                                77% likes this, based on 36 reviews
                                Cuisine: Mexican

                              • Sammach - 700 ft

                                Address: Souk Al Bahar
                                Phone: 04-4267311

                                65% likes this, based on 43 reviews
                                Cuisine: Lebanese

                              • Abdel Wahab - 200 ft

                                Address: Palace hotel

                                66% likes this, based on 64 reviews
                                Cuisine: Lebanese

                              • Mango Tree - 800 ft

                                Address: 2nd Level, Souk Al Bahar
                                Phone: +971 4 426 7313

                                60% likes this, based on 248 reviews
                                Cuisine: Thai
                                Price Range: USD 37 - USD 47

                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2008
                              • Number of floors:
                                7
                              • Number of rooms:
                                242

                              Hotel Awards

                              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in United Arab Emirates

                              Use Badge

                              Hotels nearby
                              Armani Hotel Dubai
                              5 stars
                              0.5 km
                              Taj Dubai Hotel
                              5 stars
                              0.9 km
                              Cities nearby

                              The Palace Downtown Reviews

                              Guest reviews are submitted by our customers after their stay at The Palace Downtown

                              Average guest rating

                              8.6out of 10
                              Superb
                              Based on 464 reviews

                              Guest reviews

                              • Couple
                                9.2

                                One of my best choice of hotels in the down town eara. We had an upgrade to a diplomatic suite and really enjoyed our stay.

                                .. just that the room is far away and we had to walk alot to reach the hotel doorway.

                              • Older travelers
                                8.2

                                The settings and location: proximity to the Tower and the Mall. The Thai restaurant is excellent.

                              • Older travelers
                                7.0

                                Position , room, food.

                                We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. Your staff great except conscierce - he was rude to us. Also booked balcony with view of fountain and got courtyard with only end view of fountain.

                              • Older travelers
                                10.0

                                The comfort, the location near the Dubai Mall, the staff, the food, the bed (size and comfort)

                              • Family with children
                                6.6

                                Location

                                Check-in and check-out was very very very slow. the receptionists looked confused and new to the job. no one showed me the way to my room nor showed me or explained to me anything in the hotel, I had to dicover everything myself.

                              • Family with children
                                9.6

                                I really like the Architecture & the interior of the hotel with great traditional design touches, also, I really like the warm welcoming and the friendly helpfull staff. Very recommended for honeymooners and families as well.

                                Nothing, everything was perfect

                              • Family with children
                                10.0

                                They upgraded our room to suite for free, very nice view ( fountain), Friendly staff, location near fountain,dubai mall, khalifa tower, resaurants, and cafes. Hotsl design, pool design, very nice balcony.

                              • Family with children
                                10.0

                                The hotel is at a prime location. Conveniently located near Souq Al Bahar and Dubai Mall. The service is exceptional and staff are very friendly and helpful.

                                Everything was fantastic.

                              • Older travelers
                                10.0

                                So romantic hotel,with nice fountain view and nice honey moon amenities

                                Actually I like every thing

                              • Older travelers
                                9.6

                                Room arabic design with fountain view , big swimming pool & hotel location toward dubai mall

                              • Older travelers
                                9.2

                                Very convenient location for Dubai Mall, with views over the lake and fountain, and up to the Burj.

                                Some rooms have a solid balcony wall rather than a balcony railing.

                              • Couple
                                8.2

                                The room size

                                The price too much on this hotel

                              • Group of friends
                                9.6

                                clean, well positioned,relaxing & excellent staff who could not do enough for you.Good food & choice of restaurants the friday brunch was amazing.

                              • Family with children
                                5.0

                                The location and the ambiance of the hotel are great, but nothing more.

                                Staff is really kind, however they are more like enthusiastic amateurs. Everyone is running up and down and seems they have no clue what are they doing. Check in procedure is long (it was at 5pm and the room wasn't ready...). The service in the restaurant takes forever. Front Desk/Concierge didn't answer the phone after trying it more than 15 min. Being busy is not an excuse in a 5 star property... There is not enough sun bed around the pool... It's a shame when a guest pays 500 Eur/night but he is not able to sit by the pool.. etc.

                              • Couple
                                7.0

                                The views from the location and the compactness of the property.

                              How to reach hotel

                              hotel The Palace Downtown - Dubai Dubai location
                              Show big map »

                              Hotel Address:

                              Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

                              Get directions
                              City Center
                              • Dubai
                                4.0 mi
                              Airports
                              • Dubai (DXB)
                                6.9 mi
                              • Sharjah (SHJ)
                                17.8 mi
                              Train Stations
                              • Business Bay Station
                                3700 ft
                              • Dubai Mall Station
                                3700 ft
                              Underground stations
                              • Financial Center Metro Station 1
                                1.3 mi
                              • Emirates Towers Metro Station
                                1.7 mi
                              • Bus stop
                                1700 ft
                              Restaurants
                              • Asado (cuisine: Argentinean)
                                300 ft
                              • Abdel Wahab (cuisine: Lebanese)
                                200 ft
                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2008
                              • Number of floors:
                                7
                              • Number of rooms:
                                242

                              Hotel Awards

                              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in United Arab Emirates

                              Use Badge