The Palace Downtown Dubai Hotel

ex. Sofitel / Palace Old Town

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palace Downtown Dubai Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Jogging track

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Editorial review:

If you are looking for a top notch spanking new luxury hotel with incredible personal service, this is a great place. The décor is much more low key than many of Dubai’s showy properties, but doesn’t mean that it is not luxurious. The sleeping rooms are designed to put you at ease while tickling your senses with beautiful marble floors and super rainfall showers. The well landscaped swimming pool continues the theme of understated but excellent. If you choose this hotel, you will have an intense and relaxing respite in the middle of a bustling city.

Verified Reviews:

  • Great air con - Small tv - Complimentary tea and coffee
  • Spa is just ok - Service is crab - Good quality breakfast
  • Staff were very attentive - Comfortable bed - No bathtubs
  • Beautifully decorated - Not great value - Free wireless internet
  • Pool area was perfect - Free valet parking - Excellent food

Overview

This luxurious and elegant five-star hotel is located on the lagoon in the Old Town Island Downtown Burj Dubai, facing Burj Khalifa, the tallest tower, offering luxurious and comfortable accommodation for guests.

The hotel offers visitors the chance to experience Dubai's traditions and modernity. There are 242 rooms and suites, a large swimming pool, a luxurious spa and wellness salon with a wide list of spa facilities, a casino, a well-equipped fitness center and a number of fountains.

Every room offers luxurious furniture and a large marble bathroom.

Every guest will find something that he or she would like to taste because the hotel offers a number of restaurants, serving international and national dishes.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   242.

Rooms

The rooms are spacious, luxurious and have beautiful marble floors and all modern amenities that you can only imagine.

There are many types of rooms in the hotel: standard rooms, deluxe rooms (king size bed), junior suites (king size bed), suites (king size bed), apartments, royal suites and diplomat suites.

Dining options

A breakfast buffet costs AED 115 per person per night. The guests can choose from a large range of the hotel’s international restaurants and several local restaurants. Every dish is elegantly decorated and has an incredible taste.

All visitors are offered a buffet breakfast for a fee. 

Services

The Dubai International Convention and Exhibition Centre is only 3km from the hotel. There are also two business areas within 2km: DIFC n and the Business Bay. The hotel offers business suites and a comfortable business center.

Leisure

To relax you may choose between a great selection of leisure activities, such as: a spa and wellness salon, offering a number of spa treatments and a variety of massage services, a spacious swimming pool, a casino, a fitness center, a range of boutiques and many dining options, including a lot of international restaurants, several summer terraces and bars.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Golf course
  • Jogging track
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Paid porterage
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Full board
  • Paid breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant buffet
  • Lobby bar
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Kids club

Leisure facilities

  • Paid swimming pool
  • Beach umbrellas
  • Night club
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Sun terrace
  • Garden area
  • Library
  • Reflex massage

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Kitchenette
  • Electric kettle

Bedroom

  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel The Palace Downtown Dubai Hotel Dubai location
Show big map »

Hotel Address:

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

Get directions
City Center
  • Dubai
    4.0 mi
Airports
  • Dubai (DXB)
    6.9 mi
  • Sharjah (SHJ)
    17.8 mi
Train Stations
  • Dubai Mall Station
    3700 ft
  • Financial Centre Station
    1.2 mi
Underground stations
  • Financial Center Metro Station 1
    1.3 mi
  • Al Jafiliya Metro Station 2
    3.0 mi
  • Bus stop
    1700 ft
Restaurants
  • Asado (cuisine: Argentinean)
    300 ft
  • Abdel Wahab (cuisine: Lebanese)
    200 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown Dubai

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

The rooms are spacious, luxurious and have beautiful marble floors and all modern amenities that you can only imagine.

There are many types of rooms in the hotel: standard rooms, deluxe rooms (king size bed), junior suites (king size bed), suites (king size bed), apartments, royal suites and diplomat suites.

The Palace Downtown Dubai Junior SuiteThe Palace Downtown Dubai Junior Suite
Junior Suite
Bed type: Double bed or 1 Single bed or King-size bed
Size: 755 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Luxurious room has a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities.

Room facilities
    The Palace Downtown Dubai Royal SuiteThe Palace Downtown Dubai Royal SuiteThe Palace Downtown Dubai Royal SuiteThe Palace Downtown Dubai Royal Suite
    Royal Suite
    Bed type: King-size bed
    Size: 1145 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    The Royal Suite is alike a vision from the enchanting ‘1001 Nights’ tales with their rich colors, regional textures, and iconic furniture. Special niches were carved out to create a tasteful separated setting from the bedroom. The Royal Suite offers prime view on The Dubai Fountain

    Room facilities
      The Palace Downtown Dubai Deluxe RoomThe Palace Downtown Dubai Deluxe RoomThe Palace Downtown Dubai Deluxe RoomThe Palace Downtown Dubai Deluxe RoomThe Palace Downtown Dubai Deluxe Room
      Deluxe Room
      Bed type: Double bed or King-size bed or 1 Single bed
      Size: 550 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Deluxe Room is a showcase of Arabian taste at their very best and convey an air of comfortable splendour with King Size Bed and ensuite bathroom with tube and walk-in shower.

      Room facilities
        The Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic SuiteThe Palace Downtown Dubai Diplomatic Suite Suite
        Diplomatic Suite
        Bed type: Double bed or 1 Single bed or 1 Super King-size bed
        Size: 1135 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Exclusive Diplomatic Suite is a pure expression of Arabian opulence with a separate bedroom with King size bed and a guest bathroom. This gorgeous apartment is complemented with rich drapery and flamboyant accessories, flat screen TVs and a spacious private balcony with views of the Burj Lake or The Old Town. 105 square metres in size

        Room facilities
          The Palace Downtown Dubai Deluxe Fountain View RoomThe Palace Downtown Dubai Deluxe Fountain View RoomThe Palace Downtown Dubai Deluxe Fountain View RoomThe Palace Downtown Dubai Deluxe Fountain View RoomThe Palace Downtown Dubai Deluxe Fountain View Room
          Deluxe Fountain View Room
          Bed type: Double bed or King-size bed or 1 Single bed
          Size: 550 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          The Deluxe Fountain Views are a showcase of Arabian taste at their very best and convey an air of comfortable splendour with King Size Bed and their own ensuite bathroom. In shade of blue pastel, the 51sq m Deluxe rooms are truly designed to evoke the comforts of home

          Room facilities
            The Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain ViewThe Palace Downtown Dubai Palace Suites Fountain View
            Palace Suites Fountain View
            Bed type: Double bed or 1 Single bed or Double bed or Twin beds
            Size: 1135 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            The Palace Suite Fountain View is 105 sqm of vivid Arabia with luxurious drapery and flamboyant accessories offering the suite a distinct attitude and feeling of sophistication. The separate living room offers a wide entrance with a guest bathroom and spacious balcony with the best views on Dubai Fountains. The bedroom has a King size bed.

            Room facilities

              How to reach hotel

              hotel The Palace Downtown Dubai Hotel Dubai location
              Show big map »

              Hotel Address:

              Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

              Get directions
              City Center
              • Dubai
                4.0 mi
              Airports
              • Dubai (DXB)
                6.9 mi
              • Sharjah (SHJ)
                17.8 mi
              Train Stations
              • Dubai Mall Station
                3700 ft
              • Financial Centre Station
                1.2 mi
              Underground stations
              • Financial Center Metro Station 1
                1.3 mi
              • Al Jafiliya Metro Station 2
                3.0 mi
              • Bus stop
                1700 ft
              Restaurants
              • Asado (cuisine: Argentinean)
                300 ft
              • Abdel Wahab (cuisine: Lebanese)
                200 ft
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                7
              • Number of rooms:
                242

              Hotel Awards

              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown Dubai

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Arab Emirates

              Use Badge

              The Palace Downtown Dubai Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              What's nearby.

              Go sightseeing and see the following sights: Burj Khalifa, Dubai Aquarium, the Address, Downtown Burj Dubai, located within 1km.

              The Wild Wadi Water Park is within 3.7km away. Safa Park and Za'abeel Park are also nearby.

              Those who can’t imagine their stay without shopping may visit the Dubai Mall that is only 700m from the hotel.

              Tourist attractions

              Train stations

              • Dubai Mall Station - 3300 ft
              • Financial Centre Station - 1.2 mi
              • Emirates Towers Station - 1.6 mi
              • World Trade Centre Station - 2.5 mi

              Convention centers

              • Dubai International Convention and Exhibition Centre - 2.2 mi

              Shopping areas

              Monuments and Landmarks

              • The Dubai Fountain - 400 ft
              • Dubai Fountains - 700 ft

              Parks

              • Safa Park - 1.9 mi
              • Za'abeel Park - 3.0 mi

              Business areas

              • Business Bay - 4600 ft
              • DIFC - 1.4 mi

              Golf courses and Country clubs

              • Nad Al Sheba Golf & Racing Club - 3.0 mi

              Underground stations

              • Financial Center Metro Station 1 - 1.2 mi
              • Al Jafiliya Metro Station 2 - 2.9 mi

              Local attractions

              • Dubai Zoo - 1.8 mi
                Jumeirah 1, Dubai
              • Jumeira Beach and Park - 2.5 mi
                Jumeirah 2, Dubai
              • Ras Al Khor Wildlife Sanctuary - 3.4 mi
                Oud Metha Road, Dubai
              • Safa Park - 2.0 mi
                Al Wasl Road, Dubai
              • Jumeirah Mosque - 3.0 mi
                Al Jumeira Road, Dubai

              Near the hotel

              • Dubai Fountains - 1000 ft
                Financial Centre Road, Dubai
              • Dubai Aquarium & Underwater Zoo - 1700 ft
                DubaiUnited Arab Emirates
              • At The Top Burj Khalifa Experience - 2600 ft
                1 Emaar Boulevard, Dubai
              • Burj Khalifa - 1600 ft
                Sheikh Zayed Road, Dubai
              • SEGA Republic - 1800 ft
                P.O. Box 191741, Dubai

              Restaurants nearby

              • Asado - 300 ft

                Address: 1st Floor, The Palace Downtown Dubai, The Old Town Island, Downtown Dubai
                Phone: +971 4 4287888

                66% likes this, based on 134 reviews
                Cuisine: Argentinean
                Price Range: USD 27 - USD 102

              • Fuego Contemporary Mexican - 500 ft

                Address: Level 3, Souk Al Bahar, Downtown Dubai
                Phone: +(971)44490977

                77% likes this, based on 36 reviews
                Cuisine: Mexican

              • Sammach - 700 ft

                Address: Souk Al Bahar
                Phone: 04-4267311

                65% likes this, based on 43 reviews
                Cuisine: Lebanese

              • Abdel Wahab - 200 ft

                Address: Palace hotel

                66% likes this, based on 64 reviews
                Cuisine: Lebanese

              • Mango Tree - 800 ft

                Address: 2nd Level, Souk Al Bahar
                Phone: +971 4 426 7313

                60% likes this, based on 248 reviews
                Cuisine: Thai
                Price Range: USD 37 - USD 47

              Getting there.

              There are two railways stations and many metro stations nearby. The hotel is also not far from the airport.

              Getting around.

              There are two railway stations nearby: the Dubai Mall Station, located only 200m away and the Financial Centre Station, located 1.1km from the hotel. there is a parking and a car rental service.

              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                7
              • Number of rooms:
                242

              Hotel Awards

              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown Dubai

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Arab Emirates

              Use Badge

              Hotels nearby
              Armani Hotel Dubai
              5 stars
              0.5 km
              Taj Dubai Hotel
              5 stars
              0.9 km
              Cities nearby

              The Palace Downtown Dubai Reviews

              Guest reviews are submitted by our customers after their stay at The Palace Downtown Dubai

              Average guest rating

              8.6out of 10
              Superb
              Based on 464 reviews

              Individual guest reviews

              • Couple
                9.2

                One of my best choice of hotels in the down town eara. We had an upgrade to a diplomatic suite and really enjoyed our stay.

                .. just that the room is far away and we had to walk alot to reach the hotel doorway.

              • Older travelers
                8.2

                The settings and location: proximity to the Tower and the Mall. The Thai restaurant is excellent.

              • Older travelers
                7.0

                Position , room, food.

                We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. Your staff great except conscierce - he was rude to us. Also booked balcony with view of fountain and got courtyard with only end view of fountain.

              • Older travelers
                10.0

                The comfort, the location near the Dubai Mall, the staff, the food, the bed (size and comfort)

              • Family with children
                6.6

                Location

                Check-in and check-out was very very very slow. the receptionists looked confused and new to the job. no one showed me the way to my room nor showed me or explained to me anything in the hotel, I had to dicover everything myself.

              • Family with children
                9.6

                I really like the Architecture & the interior of the hotel with great traditional design touches, also, I really like the warm welcoming and the friendly helpfull staff. Very recommended for honeymooners and families as well.

                Nothing, everything was perfect

              • Family with children
                10.0

                They upgraded our room to suite for free, very nice view ( fountain), Friendly staff, location near fountain,dubai mall, khalifa tower, resaurants, and cafes. Hotsl design, pool design, very nice balcony.

              • Family with children
                10.0

                The hotel is at a prime location. Conveniently located near Souq Al Bahar and Dubai Mall. The service is exceptional and staff are very friendly and helpful.

                Everything was fantastic.

              • Older travelers
                10.0

                So romantic hotel,with nice fountain view and nice honey moon amenities

                Actually I like every thing

              • Older travelers
                9.6

                Room arabic design with fountain view , big swimming pool & hotel location toward dubai mall

              • Older travelers
                9.2

                Very convenient location for Dubai Mall, with views over the lake and fountain, and up to the Burj.

                Some rooms have a solid balcony wall rather than a balcony railing.

              • Couple
                8.2

                The room size

                The price too much on this hotel

              • Group of friends
                9.6

                clean, well positioned,relaxing & excellent staff who could not do enough for you.Good food & choice of restaurants the friday brunch was amazing.

              • Family with children
                5.0

                The location and the ambiance of the hotel are great, but nothing more.

                Staff is really kind, however they are more like enthusiastic amateurs. Everyone is running up and down and seems they have no clue what are they doing. Check in procedure is long (it was at 5pm and the room wasn't ready...). The service in the restaurant takes forever. Front Desk/Concierge didn't answer the phone after trying it more than 15 min. Being busy is not an excuse in a 5 star property... There is not enough sun bed around the pool... It's a shame when a guest pays 500 Eur/night but he is not able to sit by the pool.. etc.

              • Couple
                7.0

                The views from the location and the compactness of the property.

              How to reach hotel

              hotel The Palace Downtown Dubai Hotel Dubai location
              Show big map »

              Hotel Address:

              Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

              Get directions
              City Center
              • Dubai
                4.0 mi
              Airports
              • Dubai (DXB)
                6.9 mi
              • Sharjah (SHJ)
                17.8 mi
              Train Stations
              • Dubai Mall Station
                3700 ft
              • Financial Centre Station
                1.2 mi
              Underground stations
              • Financial Center Metro Station 1
                1.3 mi
              • Al Jafiliya Metro Station 2
                3.0 mi
              • Bus stop
                1700 ft
              Restaurants
              • Asado (cuisine: Argentinean)
                300 ft
              • Abdel Wahab (cuisine: Lebanese)
                200 ft
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                7
              • Number of rooms:
                242

              Hotel Awards

              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown Dubai

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Arab Emirates

              Use Badge